Refund Policy
Refund Policy
At Lakshayaa Collections, we stand behind the quality of our handcrafted jewelry. We offer returns only for damaged or broken items.
Return Eligibility
Returns are accepted only if the product is damaged or broken upon delivery. All returns are subject to valid inspection and verification by our team.
How to Return
If you receive a damaged or broken item, please contact us immediately with your order number, photos of the damage, and a description of the issue. We will review your request and provide return instructions if approved.
Inspection Process
Once we receive your returned item, our team will conduct a thorough inspection to verify the damage. This process typically takes 3-5 business days.
Refund Processing
If your return is approved after inspection, we will process your refund within 5-7 business days. The refund will be issued to your original payment method.
Contact Us
If you have any questions about our refund policy or need to report a damaged item, please contact our team immediately.